Roadside Assistance

2019 Honda CR-V

Take Advantage of Standard Roadside Assistance at Honda North

Beginning with the 2015 model year, all new Honda automobiles are covered by a 24-hour emergency road service, available to you in the United States, Canada and Puerto Rico throughout your 3-year/36,000-mile warranty term starting with 2015 vehicles, or 3-year/unlimited miles for Clarity Fuel Cell and Electric owners.

The program features a comprehensive list of roadside assistance services for your Honda Accord, Honda Pilot, or any other Honda model, including lockout service, fuel delivery and towing, plus reimbursement for trip interruption1 and assistance for alternate transportation, hotel reservations, and more. With the Honda Roadside Assistance service, if a driver experiences a problem while on the road, they can call the program’s toll-free telephone number (866-864-5211) 24 hours a day, seven days a week from anywhere in the United States, Puerto Rico or Canada. So, should an owner suffer a lost key or their Honda run out of fuel, get a flat tire, require a jump start or need to be winched or towed, Honda Roadside Assistance will dispatch a service vehicle to perform one or more of these necessary services:

  • Winching
  • Jump start
  • Fuel delivery*
  • Lockout
  • Flat tire
  • Mechanical tow
  • Accident tow

Additional program benefits include trip interruption reimbursement, alternate transportation, hotel reservations, airline information, message relay, and directory assistance. Honda Roadside Assistance provides reimbursement consideration for up to $300 in expenses incurred during the first three days following a vehicle disablement that occurs 100 miles or more away from the Honda owner’s primary residence1. This is to cover such costs as food, lodging, alternate transportation, a rental vehicle and/or commercial transportation. Upon request, Honda Roadside Assistance will attempt to secure a rental vehicle or taxi for the Honda owner and will assist in locating emergency lodging when away from home. The service can also provide information such as airline flight times and fares plus enhanced directory assistance for the location of nearby service stations, ATMs, banks, etc., including telephone numbers, addresses, and directions. Should an emergency arise, Honda Roadside Assistance will attempt to contact persons for whom telephone numbers are provided, such as the owner’s spouse or workplace, in order to relay important messages.

For More Information

Consumer information is available at automobiles.honda.com. To join the Honda community on Facebook, visit facebook.com/Honda. Useful information and services for Honda owners is available at owners.honda.com. For additional media information including Honda vehicle pricing, features and high-resolution photography, visit hondanews.com.

  1. The total Trip Interruption benefit is $300; $100 per day for three days maximum. Costs for reuniting the Honda owner with the vehicle are included in the total of $300 maximum benefit.
  2. Any third party costs (such as vehicle rental, taxi, lodging, flight fares, etc.) associated with the rendering of the Trip Continuation Services shall be borne by the driver requesting such service.ASSISTANCE
  3. Two gallons provided, not to exceed twice in a calendar year. Requires VIN at time of service request.
  4. The program covers owners up to $100 for emergency lockout services.

If you have any questions or concerns, be sure to contact us so we can help!

*Two gallons provided, not to exceed twice in a calendar year. Requires VIN at time of service request.**Any third party costs (such as vehicle rental, taxi, lodging, flight fares, etc.) associated with the rendering of the Trip Continuation Services noted with an asterisk (**) above shall be borne by the driver requesting such service.

The American Automobile Association, Inc. and its affiliated motor clubs acts merely as a dispatcher or referral service to persons or entities who provide the actual service. These persons and/or entities are independent contractors. Accordingly, the American Automobile Association, Inc. and its clubs assumes no responsibility for the acts, errors, omissions, negligence, malfeasance or misfeasance of such persons and/or entities. All persons availing themselves of this benefit of Honda Roadside Assistance are to look solely to such persons and/or entities for liability arising in connection therewith, and not to the American Automobile Association, Inc. or its clubs. Honda Roadside Assistance services are provided through the American Automobile Association, Inc., Heathrow, FL 32746. Honda reserves the right to limit services or reimbursements to an owner or driver when, in the judgment of Honda, the claims become excessive in frequency or type of occurrence. Honda also reserves the right to alter or withdraw the Honda Roadside Assistance program at any time without notice.